FAQ
Straight answers
Three shields first for anyone who arrived from a search or an ad: this is not the official site, tickets are not sold here, and the same rules apply whether you came from Google, a Facebook link, or a friend. Then food-specific.
Is this the official website?
No. The Castle Supper Notebook is an independent food and dining guide, not affiliated with any dinner theatre or its operator. For bookings, hours, seating charts, accessibility and current policies, use the operator’s own site.
Do you sell tickets?
No. There is no checkout on this site, no cart, no payment form. We do not sell anything and never process payments. If you want to buy a seat, go to the operator’s own site.
I came from an advertisement — is that OK?
Yes, and the two rules above still apply. If an ad implied you could buy tickets here, the ad is wrong — this site has no checkout. If an ad implied this is the operator’s site, that is also wrong — this is an independent dietitian’s notebook. If you still want to attend, go to the operator’s site to book. See the “If you came from an advertisement” section of our Privacy Policy for how we treat the click.
Is there a vegetarian option?
Yes, usually a pasta or a vegetable plate. The menu rotates. Request it when you book — mid-service substitutions during a live tournament are limited.
Can you really not eat with cutlery?
Correct. The hall is sold as a medieval banquet, so plates are built for one-handed, no-utensil eating. The soup is served in a cup you drink from; there is no spoon. The bread doubles as your utility tool. See The Menu.
How bad is the gluten / nut / dairy situation?
Dairy-free and nut-aware are usually workable with 48 hours notice. Gluten-free is harder — the bread is wheat, the glaze on the rib may contain soy sauce, and cross-contact on a plated hot-line is real. If gluten is a medical issue, phone the operator before you book. Full notes on Kids & Allergies.
Is the kids plate smaller or just the adult plate?
Smaller version of the adult plate — chicken, potato, bread, same dessert, water or lemonade. No chicken-fingers menu. Portion feeds most 6-year-olds comfortably, most 10-year-olds adequately, and most 13-year-olds not enough — order the adult plate for a teen appetite.
How expensive is the bar?
Arena pricing. Beer is roughly comparable to Scotiabank Arena, wine by the glass a touch above. The commemorative stein is an upsell — fun if you like souvenirs, pointless if you don’t. See Drinks & the Bar.
How do I reach you?
Email or the form on the contact page. I cannot help with bookings, refunds, or availability — that is the operator.